Shipping information

Shipping FAQ emux47fulfaq

Clear delivery and returns guidance, so you know what to expect before an order leaves the warehouse.

01

How long does delivery take?

Most in-stock orders are prepared within 1–2 business days. Delivery timing then depends on the destination and shipping service selected at checkout; tracking details are shared once an order is on its way.

02

What is your returns process?

If something is not right, contact us within 14 days of delivery with your order details. We will review the request, confirm return instructions when eligible, and process the refund after the returned item is received and inspected.

03

Do you ship internationally?

International availability varies by destination and is confirmed during checkout. Any applicable duties, taxes, or import fees are the recipient’s responsibility and may be collected by local authorities or the carrier.